Our Return Policy

Customer satisfaction is our top priority for our accessories store. If you are not satisfied with the products you purchased, you can return or exchange them in accordance with our return policy below.

1. Return Conditions:

• You can request a return within 5 days from the date of receipt of your product.
• The product to be returned must be unused, undamaged, with its original labels and in its original packaging.

2. Return or Exchange Process:

• You can contact our customer service for the product you want to return or exchange.
• You can request an exchange within 5 days after receiving your product.
• You can return the product or request an exchange by following the instructions given by customer service.
• After the condition of the returned products is examined and your return request is approved, your payment will be refunded or a new product will be sent as per your request.

3. Shipping Fees:

• In cases where there is no user error (for example, product error), shipping costs for returns or exchanges will be covered by our store.
• In case of returns resulting from user error, shipping costs belong to the customer.

4. Cases Where Returns Are Not Accepted:

• Used items such as personal hygiene products cannot be returned.
• Returns may be limited for products purchased during discounted or promotional periods.

This policy reflects our goal of providing our customers with a fair and transparent shopping experience. For more information about returns, please contact our customer service.

Thank you.

Modischo®